How should a received e-invoice be disputed?
Short answer
Record the dispute precisely: preserve the original XML, the reason for the dispute, the validation report or substantive discrepancy, communication with the supplier, and the decision on whether a corrected document, credit note or explanation is expected.
Technical or substantive
Distinguish between invalid XML, wrong amount, wrong delivery, missing order or wrong customer.
Report and original
Attach the validation report, invoice number, XML and the specific field or item that does not match.
A clear next step
Request a corrected document, credit note, explanation or technical correction of the export.
Stop payment
The claimed invoice is not to be paid without a decision or exception.
Conclusion
A documented dispute preserves the original invoice and makes the reason, evidence, communication and expected corrective outcome traceable.
OpenPeppol BIS Invoice Response 3.2
Not legal advice.